Patio and Home Furniture strives to provide you with speedy shipping, a comfortable online shopping experience, and quality products that will enhance your home. Please refer to the list below for the shipping and return policies of a given brand. If we can be of any additional assistance, please don't hesitate to contact us at 1-800-530-8245. We look forward to serving you!
Patio and Home Furniture ships to the continental U.S. If you need to ship to Hawaii, Alaska, or Canada, please contact our customer service deparatment and place your order by phone. Unfortunately, we cannot ship to Puerto Rico.
For expedited shipping, please contact our customer service department and place your order by phone.
|Brand(s)||Shipping Policy||Return Policy||Ships From|
|AFG Baby Furniture International||Items are shipped via UPS Ground, FedEx Ground and LTL carriers within 2 days and can be expected to arrive within an additional 1-2 weeks.||We accept returns with a 15% restocking fee. Please report any damage or defect within 7 days of delivery to receive a replacement. We request that you send pictures of the damage items to assist with the claim. Once the customer has assembled the merchandise, we cannot accept any claims.||Montebello, CA 90640|
|All Things Cedar||Orders addressed to continental United States, Canada & Mexico are shipped UPS Ground ground and can be expected to arrive within 6 to 9 business days. Hawaii/Alaska shipments are shipped via UPS Ground-3 day air and are subject to additional shipping fees. Please email or call for a shipping quote on this service.||We accept returns within 15 days with a 5% restocking fee.
All merchandise must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals.
Orders canceled after packages have been shipped will be subject to round trip shipping and handling charges.
|Sweet Grass, MT 59484|
|Anderson Furniture||Items are shipped via FedEx Ground or a trucking company within 2-7 business days, and can be expected to arrive within an additional 5-7 business days.||We accept returns within 30 days for a full refund, excluding shipping and 15% re-stocking fee. Please report any damage or defect within 7 days of delivery. Any claim for defective merchandise must be packed in original boxes and without writing on the box.||Chatsworth, CA 91311|
|Aquascape||Items are shipped via UPS or ground.||We accept returns within 30 days.||St. Charles, IL 60174|
|Atlantic Furniture||Items are shipped via Estes or New Penn within 3 business days and can be expected to arrive within an additional 7-10 business days.||We request that when the package arrives, the customer inspect the product(s) and count pieces before signing that the shipment was acceptable. If a package or piece is missing, or should there be damage to an item, please note it on the bill of lading and then contact us. Concealed damage should be photographed and sent to Atlantic. Freight carriers will ship free astray if there is freight damage so long as the customer has noted it before signing.||Springfield, MA 01104 or Fontana, CA 92335|
|BCL Drapery Hardware||Items are shipped via UPS Ground within 2 business days, and can be expected to arrive within an additional 2 days. For expedited shipping, please contact customer service for a shipping quote and place the order by phone.||We accept returns within 60 days, and no restocking fee will be charged.||Highland Park, IL 60035|
|Bean Bag Boys||Shipping will be calculated upon checkout.|
|Dreamline||Items are shipped via FedEx Ground Ground and Freight, UPS Ground, YRC, Old Dominion, Bax Global, ABF, Pitt Ohio within 2 business days and can be expected to arrive within an additional 3-10 business days.||We accept returns with a return merchandise authorization number that is in its original, new and resalable condition (i.e. not previously installed or used as a display) within 30 days of purchase with a 25% restocking fee.
All items must be in their original packaging, and there cannot be any writing on the packaging of the item. Packages must be sent back via DreamLine approved carrier and be fully insured.
|Warminster, PA 18974|
|Elegant Home Fashions||Items are shipped via UPS Ground or FedEx Ground within 3-5 business days. Please note products from Elegant Home Fashions only ship to the continental United States.||We accept returns with a return authorization number within 30 days with a 25% restocking fee. We reserve the right to inspect merchandise before crediting a return.||Atlanta, GA 30093|
|Enclume Design Products||Orders over $100.00 ship FREE!
Items are shipped via UPS
|There is a 25% restock fee and customer is responsible for the original freight and returned freight||Hadlock, WA 98339|
|Exaco Trading||Ships via UPS, FedEx, and/or freight.||Returned products must be in a resellable condition. A 20% restocking fee and shipping costs will incur.||Austin, TX 78758|
|Excalibur||Large items ship via FedEx Ground, and the small items ship either USPS or FedEx Ground.||Due to our warehouse procedures, we cannot accept any returns at this time.||Sacramento, CA 95824|
|Futon Place||Items are shipped via ground or freight and can be expected to arrive within an additional 7 business days.||We accept returns within 3 days with a 25% restocking fee. Merchandise should be in unassembled and unopened condition. The shipping carrier should be notified of any damages, and then contact us so we can replace the parts immediately.||Santa Barbara, CA 93103|
|Grace||Items are shipped via FedEx Ground or UPS Ground and part on a truck, depending on the item, within 2 weeks.||Items can be returned within 30 days of delivery with a 25% restocking fee.
Please report any damage or defect within 48 hours of delivery and provide photos along with a detailed description of the problem. For customer convenience, replacement items are shipped out immediately after the original has been returned.
|Rome, GA 30161|
|Guidecraft||Items are shipped via UPS||Items can be returned within 30 days with a 15% restocking fee.||Winthrop, MN 55396|
|Hot Knobs||$7.50 flat rate shipping per order!
Orders over $100.00 ship FREE!
|Items can be returned within 30 days with a 15% restocking fee.||Portland, OR 97217|
|InnovEx Home Products||Warehouse in California.||We accept returns within 30 days with a 20% restocking fee.||Pomona, CA 91768|
|International Caravan||Items are shipped via FedEx.||Only merchandise that was damaged during shipping can be accepted for return, exchange or refund.||Ft Worth, TX 76111|
|International Concepts||Warehouse is in North Carolina. Items shipped via UPS||If the product is received damaged due to poor workmanship or poor packaging we will replace the item at no cost. There is a 10 % restocking fee on all other returns. All returns must be agreed upon in advance.||High Point, NC 27260|
|Joya||Items are shipped via FedEx Ground within 2 business days, and can be expected to arrive within an additional 3-5 days business days.||We accept returns within 30 days, unopened and in their original packaging, with a 15% restocking fee.||High Point, NC 27263|
|Meadow Decor||Items are shipped via ground and UPS||There is a 25% restocking fee of entire order and customer is responsible for the returning freight cost. Cushions are non refundable.||Ontario, CA 91761|
|Minuteman International||Shipping will be calculated upon checkout.||Fitchburg, MA 01420|
|Nature's Footprint||Items are shipped via UPS and USPS||Returns are not accepted.||Bellingham, WA 98226|
|Picnic and Beyond||Items are shipped via UPS Ground within 1 business day and can be expected to arrive within an additional 2 business days.||We accept returns within 30 days, and there is no restocking fee.||Kennesaw, GA 30144|
|Pkolino||Items are shipped via FedEx Ground and UPS Ground within 2 days and can be expected to arrive within an additional 2 days.||We accept returns within 10 days. Items must remain in original condition and packaging, and returns will be refunded in the original tender less shipping fees. Custom or special order items cannot be returned. There is no restocking fee if the product arrives in perfect condition. Otherwise, a $20-$50 fee will incur. Items must be returned via FedEx Ground or UPS Ground. If you receive an item that is defective or damaged in transit, please take a digital picture of the item and the shipping box immediately, and contact us.||Los Angeles, CA 90040|
|Powell||Shipping will be calculated upon checkout.|
|Prairie Rugs||Items are shipped via UPS Ground within 3 business days.||Returns are accepted for wrong color, size, or buyer's remorse. A 15% restocking fee will apply if the rug cannot be resold as new.||Minneapolis, MN 55413|
|Rainwater Collection Solutions||This product ships via UPS||Returns are accepted only for the standard size pillow, and it must be unused and in resellable condition. The return is subject to at 25% restocking fee.||Alpharetta, GA. 30009|
|Rainwater HOG||This product is shipped via LTL carriers.||Unfortunately this product is not returnable.||Ridgefield, WA 98642 and Compton, CA 90220|
|Rogar International||Items are shipped via UPS or ground||We accept returns within 30 days wit ha 15% restocking fee.||Pettersburg, VA 23803|
|Rustic Natural Cedar||Items are shipped via UPS, ABF, R+L Carriers, Baileys Express, Severance, Yellow or freight within 4 business days, and can be expected to arrive within another 4 business days.||We accept all returns with a return authorization number within 4 weeks of receipt. A 30% restocking fee as well as shipping charges will apply for non-damage returns. Damaged goods will be replaced as quickly as possible according to the discretion of our customer service staff.||Providence, RI, 02914|
|Silx Bedding||Items are shipped via UPS||We accept returns within 30 days of purchase with a 25% restocking fee.||Gardena, CA 90248|
|Southern Enterprises||Items are shipped within 2-5 business days and can be expected to arrive within an additional 4-6 weeks.||We accept returns within 90 days, less shipping fees and 15% refurbishing charge. Damage returns will be accepted within 30 days. We will send a UPS Ground call tag for damage returns and fully credit the purchase upon receipt of merchandise. Missing or damaged parts are sent free of charge via UPS Ground or regular mail within 5-10 work days.|
|Stufurhome||Ships via Fedex, R& L, or Yellow.||All return or exchanges must be notified within 30 days of delivery date, and all items must be unused condition and with original packaging for a return or exchange. restocking fee on all merchandise returned or exchanged for any reason other than a product defect or damage. Items must be returned with the same shipping company.||Hayward, CA 94545|
|Sun Mar||Ships via freight.||Factory fresh merchandise will be accepted with a 20% restocking fee and shipped prepaid to our warehouse.||Tonawanda, NY 14150|
|Sustain Dane||Ships Via USPS||Customers have 2 weeks to return an item once receiving it. A 15% restocking fee will be applied.||Madison, WI 53703|
|Systems Trading||Items are shipped via UPS||We accept returns within 30 days with a 15% restocking fee.||Rahway, NJ 07065|
|Textrade||Items are shipped via UPS Ground or FedEx Ground within 3 business days, and can be expected to arrive within an additional 5 business days.||We accept returns within 30 days, in unopened original packaging, with a 25% restocking fee.||Industry, CA 91748|
|Creative Specialties, Mr. Steam||Items are shipped via UPS Ground or freight carrier the same day.||We accept returns within 3 months of purchase with a 20% restocking fee. An RMA number from our office must be obtained for all returns.|
|Tortuga Outdoor||Items are shipped via YRC (freight) and UPS Ground within 2-3 business days. For expedited shipping, please contact customer service for a shipping quote and place the order by phone.||We accept returns within 20 days of the original ship date, and no restocking fees apply.||Alpharetta, GA 30004|
|Uneek Glass Fusions||$7.50 flat rate shipping per order!
Orders over $100.00 ship FREE!
|We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Please contact customer service if you are not satisfied with your purchase. Returns, refunds, or exchanges must be received in 15 days from date of receipt in re-sale condition. You will be credited the full amount less shipping and 35% re-stocking fee. No returns or refunds on custom or dichroic glass orders. Cancellations must be completed within 48 hours of placing order||Rio Vista, CA 94571|
|Verilux||Orders over $250.00 ship FREE!
These items ship via UPS Ground Ground.
|Only products which are damaged or defective may be returned.||Bethel, CT 06801|
|Winsome Trading||Items are shipped via UPS||We accept returns within 30 days. There is a 30 % restocking fee.||Woodinville, WA 98072|