Shipping

Patio and Home Furniture strives to provide you with speedy shipping, a comfortable online shopping experience, and quality products that will enhance your home. Please refer to the list below for the shipping and return policies of a given brand. If we can be of any additional assistance, please don't hesitate to contact us at 1-800-530-8245. We look forward to serving you!

Patio and Home Furniture ships to the continental U.S. If you need to ship to Hawaii, Alaska, or Canada, please contact our customer service deparatment and place your order by phone. Unfortunately, we cannot ship to Puerto Rico.

For expedited shipping, please contact our customer service department and place your order by phone.

Brand(s)	Shipping Policy	Return Policy	Ships From
Acorn, Martinelli	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items are shipped via UPS Ground within 1-4 business days.	We accept returns within 30 days with a 25% restocking fee. Special order items cannot be returned.	Mansfield, MA 02048
Actuator Systems	Items are shipped via UPS or USPS, depending on the product.	We accept returns; within 7 business days there is a full refund, between 8 and 30 days there is a 20% restocking fee. After 30 days all sales are final.	Liverpool, NY 13088
Aeromax	Items are shipped within 3 business days and can be expected to arrive within an additional 3 days.	Only defective merchandise can be accepted for return, exchange or refunding. A small fee will apply for any order cancellation.	Barrington, IL 60010
AFG Baby Furniture	Items are shipped via UPS Ground, FedEx Ground and LTL carriers within 2 days and can be expected to arrive within an additional 1-2 weeks.	We accept returns with a 15% restocking fee. Please report any damage or defect within 7 days of delivery to receive a replacement. We request that you send pictures of the damage items to assist with the claim. Once the customer has assembled the merchandise, we cannot accept any claims.	Montebello, CA 90640
All Things Cedar	Orders addressed to continental United States, Canada & Mexico are shipped UPS Ground ground and can be expected to arrive within 6 to 9 business days. Hawaii/Alaska shipments are shipped via UPS Ground-3 day air and are subject to additional shipping fees. Please email or call for a shipping quote on this service.	We accept returns within 15 days with a 5% restocking fee. All merchandise must be returned in original factory condition, including all packaging materials, inserts, hardware packs and manuals. Orders canceled after packages have been shipped will be subject to round trip shipping and handling charges.	Sweet Grass, MT 59484
Anatex	Items are shipped via UPS Ground within 3 days and can be expected to arrive within an additional 7 days.	We accept returns within 5 days with a 15% restocking fee.	Van Nuys, CA, 91406
Anderson Furniture	Items are shipped via FedEx Ground or a trucking company within 2-7 business days, and can be expected to arrive within an additional 5-7 business days.	We accept returns within 30 days for a full refund, excluding shipping and 15% re-stocking fee. Please report any damage or defect within 7 days of delivery. Any claim for defective merchandise must be packed in original boxes and without writing on the box.	Chatsworth, CA 91311
Anne at Home	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items are shipped via UPS Ground and can be expected to arrive within 3-4 weeks.	We accept returns with an RGA (return goods authorization) number written on the outside of the box for exchange or credit within 30 days of receipt of shipment. The credited amount deducts the shipping charges and a 30% restocking fee. Products must be returned in original condition.	Johnston, RI 02919
Aquascape	Items are shipped via UPS or ground.	We accept returns within 30 days.	St. Charles, IL 60174
Architectural Mailboxes	All items are shipped via Fedex.	We accept returns within 30 days of receipt. A 25% restocking fee will be applied.	City of Industry, CA 91748
Atlantic Furniture	Items are shipped via Estes or New Penn within 3 business days and can be expected to arrive within an additional 7-10 business days.	We request that when the package arrives, the customer inspect the product(s) and count pieces before signing that the shipment was acceptable. If a package or piece is missing, or should there be damage to an item, please note it on the bill of lading and then contact us. Concealed damage should be photographed and sent to Atlantic. Freight carriers will ship free astray if there is freight damage so long as the customer has noted it before signing.	Springfield, MA 01104 or Fontana, CA 92335
Baby Aspen	Shipping will be calculated upon checkout.
BCL Drapery Hardware	Items are shipped via UPS Ground within 2 business days, and can be expected to arrive within an additional 2 days. For expedited shipping, please contact customer service for a shipping quote and place the order by phone.	We accept returns within 60 days, and no restocking fee will be charged.	Highland Park, IL 60035
Bean Bag Boys	Shipping will be calculated upon checkout.
Cal Crystal	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE!		Concord, CA 94520
Caluco	Items ship via Bullet, Estes, or ABF	Customers have 30 days to return items, and after 30 days there is a 25% restocking fee.	San Fernando, CA 91340
Century Hardware	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! All items are shipped either via UPS or Fedex. They are shipped within 24 hours of the order being received.	We accept returns within 30 days of receipt. There is a 25% restocking fee after 30 days.	Grand Rapids, MI 49512
Classic Accessories	Items are shipped via UPS Ground within 3 business days.	Please report any damage or defect within 10 days of delivery. All non-defective return shipments must be shipped prepaid and a 15% restocking fee will apply.	Kent, WA 98032
Cliffside	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items are shipped via UPS Ground within 1 business day, if product is in stock. For expedited shipping, please contact customer service for a shipping quote and place the order by phone.	We accept returns that have been authorized within 30 days of the invoice date with a 25% restocking fee. Returns must be received within 45 days of authorization.	Lititz, PA 17543
DadGear	Shipping will be calculated upon checkout.
Dreamline	Items are shipped via FedEx Ground Ground and Freight, UPS Ground, YRC, Old Dominion, Bax Global, ABF, Pitt Ohio within 2 business days and can be expected to arrive within an additional 3-10 business days.	We accept returns with a return merchandise authorization number that is in its original, new and resalable condition (i.e. not previously installed or used as a display) within 30 days of purchase with a 25% restocking fee. All items must be in their original packaging, and there cannot be any writing on the packaging of the item. Packages must be sent back via DreamLine approved carrier and be fully insured.	Warminster, PA 18974
Elegant Home Fashions	Items are shipped via UPS Ground or FedEx Ground within 3-5 business days.	We accept returns with a return authorization number within 30 days with a 25% restocking fee. We reserve the right to inspect merchandise before crediting a return.	Atlanta, GA 30093
Enclume Design Products	Orders over $100.00 ship FREE! Items are shipped via UPS	There is a 25% restock fee and customer is responsible for the original freight and returned freight	Hadlock, WA 98339
Exaco	Ships via UPS, FedEx, and/or freight.	Returned products must be in a resellable condition. A 20% restocking fee and shipping costs will incur.	Austin, TX 78758
Excalibur Dehydrators	Large items ship via FedEx Ground, and the small items ship either USPS or FedEx Ground.	Due to our warehouse procedures, we cannot accept any returns at this time.	Sacramento, CA 95824
Futon Place	Items are shipped via ground or freight and can be expected to arrive within an additional 7 business days.	We accept returns within 3 days with a 25% restocking fee. Merchandise should be in unassembled and unopened condition. The shipping carrier should be notified of any damages, and then contact us so we can replace the parts immediately.	Santa Barbara, CA 93103
Grace	Items are shipped via FedEx Ground or UPS Ground and part on a truck, depending on the item, within 2 weeks.	Items can be returned within 30 days of delivery with a 25% restocking fee. Please report any damage or defect within 48 hours of delivery and provide photos along with a detailed description of the problem. For customer convenience, replacement items are shipped out immediately after the original has been returned.	Rome, GA 30161
Guidecraft	Items are shipped via UPS	Items can be returned within 30 days with a 15% restocking fee.	Winthrop, MN 55396
Hafele America	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items are shipped via FedEx Ground within 1 business day, and can be expected to arrive within an additional 1-6 business days.	We accept re-sellable returns within 30 days and a 25% restocking fee is applied.	Archdale, NC 27263 or Torrance, CA 90502
Household Essentials	Items are shipped via FedEx Ground within 3- 5 days, and can be expected to arrive within an additional 3-5 business days.	We accept all returns.	Hazelwood, MO 63042
International Caravan	Items are shipped via FedEx.	Only merchandise that was damaged during shipping can be accepted for return, exchange or refund.	Ft Worth, TX 76111
International Concepts	Warehouse is in North Carolina. Items shipped via UPS	If the product is received damaged due to poor workmanship or poor packaging we will replace the item at no cost. There is a 10 % restocking fee on all other returns. All returns must be agreed upon in advance.	High Point, NC 27260
Joya	Items are shipped via FedEx Ground within 2 business days, and can be expected to arrive within an additional 3-5 days business days.	We accept returns within 30 days, unopened and in their original packaging, with a 15% restocking fee.	High Point, NC 27263
KidKraft	Items are shipped via FedEx Ground or UPS Ground within 2 days and can be expected to arrive within an additional 4 days.	We accept returns within 90 days with a 15% restocking fee.	Dallas, TX, 75244
Laurey	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Warehouses in New York and California, ships within 48 hours.	We accept returns within 30 days. After 30 days there is a 25% restocking fee.	Holtsville, NY 11742
Innnovex, Innovex	Warehouse in California.	We accept returns within 30 days with a 20% restocking fee.	Pomona, CA 91768
Levels of Discovery	Items are shipped via UPS	We accept returns within 30 days with a 15% restocking fee.	Roselle, IL 60172
Linon	Items are shipped via FedEx Ground or UPS Ground within 3-5 days and can be expected to arrive within an additional 3-5 days.	We accept returns within 30 days with a 15% restocking fee for buyer's remorse returns.	Newark, NJ 07114, Rancho Cucamonga, CA 91730
Lloyd Flanders	Items are shipped via ground.	There is a 20% restocking fee on items returned for any reason other than manufacturer damage. Items must be packaged in the original packaging and properly packed to avoid damages. Only exchanges are accepted for items returned due to damage.
Classic Accessories, Meadow Decor	Items are shipped via ground and UPS	There is a 25% restocking fee of entire order and customer is responsible for the returning freight cost. Cushions are non refundable.	Ontario, CA 91761
Mele, Mele & Co	Items are shipped via Fed Ex Home Delivery within 3 business days, and can be expected to arrive within an additional 7 business days.	We accept returns within 21 days. A return authorization number must be obtained and written on the return shipping carton. Defective returns and company errors will be returned at our expense. A 25% restocking fee for items refused and returned not in policy will be charged.	Utica, NY 13501
Meyda Tiffany	Shipping will be calculated upon checkout.
ACHLA	Shipping will be calculated upon checkout.		Fitchburg, MA 01420
Natures Footprint	Items are shipped via UPS and USPS	Returns are not accepted.	Bellingham, WA 98226
Notting Hill	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Ships via UPS Ground	20% restocking fee on all hardware.	Burlington, WI 35929
Office Star	Ships via UPS Ground, FedEx Home and Farmore Transportation	Customer has 30 Days with proof of purchase. There is a 20% restocking fee.	Ontario, CA 91761
OiOi	Items are shipped UPS Ground within 2 business days and can be expected to arrive within an additional 5 business days.	We accept returns within 30 days with a $20 restocking fee.	Bowling Green, KY 42103
Olive Kids	Orders over $175.00 ship FREE! Items ship via UPS, Fedex and USPS.	We accept returns within 30 days of the receipt of our product.	Marlborough, NH 03455
Olive Kids Hardware	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items ship via UPS, Fedex and USPS.	We accept returns within 30 days of the receipt of our product.	Marlborough, NH 03455
Pangaea	Items are shipped via UPS	Customer has 45 days to return purchase with a 20% restocking fee. A product returned due to damage or defects require a digital photo documenting the damages.	San Francisco, CA 94124
Picnic and Beyond	Items are shipped via UPS Ground within 1 business day and can be expected to arrive within an additional 2 business days.	We accept returns within 30 days, and there is no restocking fee.	Kennesaw, GA 30144
Pkolino	Items are shipped via FedEx Ground and UPS Ground within 2 days and can be expected to arrive within an additional 2 days.	We accept returns within 10 days. Items must remain in original condition and packaging, and returns will be refunded in the original tender less shipping fees. Custom or special order items cannot be returned. There is no restocking fee if the product arrives in perfect condition. Otherwise, a $20-$50 fee will incur. Items must be returned via FedEx Ground or UPS Ground. If you receive an item that is defective or damaged in transit, please take a digital picture of the item and the shipping box immediately, and contact us.	Los Angeles, CA 90040
Powell	Shipping will be calculated upon checkout.
Prairie Rugs	Items are shipped via UPS Ground within 3 business days.	Returns are accepted for wrong color, size, or buyer's remorse. A 15% restocking fee will apply if the rug cannot be resold as new.	Minneapolis, MN 55413
Pretty Momma Slings	Items are shipped via priority mail USPS within 2 days and can be expected to arrive within an additional 7 days.	Due to our warehouse procedures, we cannot accept any returns at this time.	Miami FL 33196
Pure Beginnings	Shipping will be calculated upon checkout.
The Original Rainwater Pillow	This product ships via UPS	Returns are accepted only for the standard size pillow, and it must be unused and in resellable condition. The return is subject to at 25% restocking fee.	Alpharetta, GA. 30009
WaterHog	This product is shipped via LTL carriers.	Unfortunately this product is not returnable.	Ridgefield, WA 98642 and Compton, CA 90220
Rogar	Items are shipped via UPS or ground	We accept returns within 30 days wit ha 15% restocking fee.	Pettersburg, VA 23803
Rustic Natural Cedar	Items are shipped via UPS, ABF, R+L Carriers, Baileys Express, Severance, Yellow or freight within 4 business days, and can be expected to arrive within another 4 business days.	We accept all returns with a return authorization number within 4 weeks of receipt. A 30% restocking fee as well as shipping charges will apply for non-damage returns. Damaged goods will be replaced as quickly as possible according to the discretion of our customer service staff.	Providence, RI, 02914
Rusticware	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! All items are shipped via UPS	We accept all returns within 30 business days. A 20% restocking fee will be charged for all items that are not in their original packaging or damaged.	Tulsa, OK 74133
Sea Gull Lighting	Orders over $500.00 ship FREE! All items are shipped via UPS.	We accept all returns within 30 days. A 25% restocking fee will be applied.	Burlington, NJ, 08016-2280
Sietto	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! All items are shipped via UPS Ground within 2-3 weeks. For expedited shipping, please contact customer service for a shipping quote and place the order by phone.	Due to our warehouse procedures, we cannot accept any returns at this time.	Chicago, IL 60608
Silx	Items are shipped via UPS	We accept returns within 30 days of purchase with a 25% restocking fee.	Gardena, CA 90248
Smedbo	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items are shipped via UPS Ground within 1 business day.	We accept returns within 45 days of purchase with a 30% restocking fee. Please report damages within 8 days to receive the appropriate exchange.	Lake Bluff, IL 60044
Southern Enterprises	Items are shipped within 2-5 business days and can be expected to arrive within an additional 4-6 weeks.	We accept returns within 90 days, less shipping fees and 15% refurbishing charge. Damage returns will be accepted within 30 days. We will send a UPS Ground call tag for damage returns and fully credit the purchase upon receipt of merchandise. Missing or damaged parts are sent free of charge via UPS Ground or regular mail within 5-10 work days.
Stufurhome	Ships via Fedex, R& L, or Yellow.	All return or exchanges must be notified within 30 days of delivery date, and all items must be unused condition and with original packaging for a return or exchange. restocking fee on all merchandise returned or exchanged for any reason other than a product defect or damage. Items must be returned with the same shipping company.	Hayward, CA 94545
Sun Mar	Ships via freight.	Factory fresh merchandise will be accepted with a 20% restocking fee and shipped prepaid to our warehouse.	Tonawanda, NY 14150
Sun Ovens Int.	Items are shipped via UPS	We accept returns within 25 days.	Elburn, IL 60119
SustainDane	Ships Via USPS	Customers have 2 weeks to return an item once receiving it. A 15% restocking fee will be applied.	Madison, WI 53703
Sweet Pea Cakes	Shipping will be calculated upon checkout.
Systems Trading	Items are shipped via UPS	We accept returns within 30 days with a 15% restocking fee.	Rahway, NJ 07065
Tee-Zed Products	Warehouse located in Hazelhurst, Georgia. Items are shipped via UPS	We accept returns within 30 days.	Hazelhurst, GA 31539
Textrade	Items are shipped via UPS Ground or FedEx Ground within 3 business days, and can be expected to arrive within an additional 5 business days.	We accept returns within 30 days, in unopened original packaging, with a 25% restocking fee.	Industry, CA 91748
Creative Specialties, Mr. Steam	Items are shipped via UPS Ground or freight carrier the same day.	We accept returns within 3 months of purchase with a 20% restocking fee. An RMA number from our office must be obtained for all returns.
Tierra Derco	This product ships via Fedex.	We accept returns within 30 days of purchase. A return authorization number must be requested in order to return the item. It should be shipped out via freight with the original invoice, and be in resellable condition.	Jasper, IN 47546
Topex Hardware	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Items shipped via UPS	We accept returns within 30 days with a 25% restocking fee.	Elmwood Park, NJ 07407
Tortuga Outdoor, Tortuga Outdoors	Items are shipped via YRC (freight) and UPS Ground within 2-3 business days. For expedited shipping, please contact customer service for a shipping quote and place the order by phone.	We accept returns within 20 days of the original ship date, and no restocking fees apply.	Alpharetta, GA 30004
Verilux	Orders over $500.00 ship FREE! These items ship via UPS Ground Ground.		Bethel, CT 06801
Vigo	Ships via fedex	Products may be returned for credit, replacement or refund within 30 calendar days of receipt after obtaining RMA number. A 25% restocking fee will apply to all items that are returned in the original, re-sellable condition and packaging. Additional restocking fee may apply to items that are not returned in such condition. All returns must be shipped freight prepaid by customer, insured for the full amount of invoice and must be packaged to prevent damage. An RMA number must be clearly marked on the outside container. Vigo Industries reserves the right to approve or deny all returns. Unauthorized returns will be returned to the customer at the customer's expense.	Rahway, NJ 07065
Walker Edison	Items are shipped via UPS Ground within 2 business days and can be expected to arrive within an additional 4 business days.	We accept returns within 30 days with a 15% restocking fee.	Salt Lake City, UT 84120
Alno, Amerock, Becker, Belwith, Berenson, Decorite, Fulterer, Hettich, Houck, Liberty, Rev-A-Shelf, Top Knobs, Tresco, US Futaba	$7.50 flat rate shipping per order! Orders over $100.00 ship FREE! Please Note: We receive stock updates daily and while most items are in stock, there is a chance that this item may be on backorder. In general backorders ship within 7 - 10 business days. Please call or chat with us to confirm the current stock status of this item. Items are shipped via FedEx Ground, UPS Ground, USPS or Speedee the next business day and can be expected to arrive within another 3-5 business days. Special order items take an additional 7-10 business days. For expedited shipping, please contact customer service for a shipping quote and place the order by phone. Backorder items will ship within 7-10 business days.	Items with an RMA number on the outside of the package can be returned to the warehouse within 30 days for full credit. After 30 days, a 15% restocking fee will apply. All damaged items will be replaced without question, and a call tag will be sent out to the customer to ship the damaged merchandise back to the warehouse.	Monticello, MN, 55362
Winsome	Items are shipped via UPS	We accept returns within 30 days. There is a 30 % restocking fee.	Woodinville, WA 98072